Cockpit Counsel

On Demand

Elevating Business Operations with Oscar Munoz from United Airlines


Oscar Munoz is the former Chairman and CEO of United Airlines. In this episode of Cockpit Counsel, we unpack Oscar’s fascinating career, and the journey that led him to United Airlines. Oscar opens up about the challenges he faced upon joining the company, how he successfully pulled off the airline comeback strategy of all time, and gives a sneak peek into his dynamic partnership with the GC at United. 

Key takeaways

  • What a CEO truly needs from the legal team 
  • Game-changing leadership and career path advice for in-house professionals 
  • How Oscar’s perspective and expectations for legal teams have shifted as a board member
  • And much more!


  • 01:50: Pre-Flight Rituals 
  • 04:10: Oscar’s Career Path and Unexpected Turns
  • 07:36: Entering the Airline Industry
  • 10:40: The Path to CEO of United Airlines
  • 19:24: Building a Platform for Turnaround
  • 21:10: Navigating the Public Attention on Airline Turnaround
  • 22:33: The Fascinating Aspects of the Airline Business
  • 24:49: The Importance of Calling 911 for Heart Conditions
  • 26:38: The Dramatic Rescue and Recovery from a Heart Attack
  • 32:14: The Positive Impact of Understanding Clients
  • 52:30: Building Unanimity and Intentional Culture
  • 57:02: Leadership Tips   
  • 58:10: Equity Heart Transplant Project


Tim Parilla Headshot
Tim ParillaChief Legal Officer
Oscar MunozFormer Chairman and CEO, United Airlines

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