What would you do with an extra 1500 hours? Accession knows. Accession Risk Management Group transformed legal from a perceived bottleneck into a strategic business partner by empowering teams with self-service workflows and AI-driven insights.

Key Takeaways:

• Massive Time Savings: Reduced contracting time from 1,300+ hours to just 43 hours.
• Proven ROI: Identified $1.4 million in return on investment through data-backed executive dashboards.
• Operational Velocity: Slashed legal queue times from nearly 197 hours down to 55.5 hours.
• AI-Powered Efficiency: Leveraged AI assistants to navigate complex, 80+ page contracts in seconds.

The Challenge: Cracking the "Legal Bottleneck"

At Accession, the team was grappling with a massive volume of work — over 1,300 hours spent on contracting in a single year. "It was embarrassing," noted Legal Leader Katie Nagel. Without a centralized system, the legal team was overwhelmed, and business units felt a lack of control over their own activities. The challenge was clear: find a way to give the business freedom without sacrificing legal oversight.

The Solution: Self-Service and AI-Assisted Review

By implementing LinkSquares, Accession shifted its philosophy toward self-service workflows. They trained business teams to utilize the system independently, giving them the "freedom to do their jobs well" while providing clear pathways to "tag legal" only when high-level expertise is required.

To handle the heavy lifting of complex legal work, the team turned to LinkSquares. Instead of losing hours to "time-suck" manual reviews of 85-page contracts, they can now type a discrete question and instantly locate specific provisions and their impacts across the entire document.

The Impact: $1.4M in Value

The results of the implementation were, in their own words, "absolutely mind-blowing." By moving away from "intangible gut instincts" and toward solid data, the legal team can now tell a powerful story of efficiency:

• Contracting Time: A staggering reduction from 1,300 hours to just 43 hours.
• Response Times: Legal queue wait times dropped by over 70%.
• Executive Visibility: Using the Executive Dashboard, the team can now calculate ROI against the team's blended rate.

The data revealed a total ROI of $1.4 million since implementation. A year into the partnership, LinkSquares helped accelerate Accession’s legal growth and efficiency, turning the legal department into a data-driven powerhouse.

"LinkSquares has definitely not only performed, but even outperformed what we had hoped for... I can’t wait to see what is coming down the pipeline."