DataRobot enables global enterprises to harness the power of AI. They’re a global organization with over 1,000 employees. Nicole Ducharme, Director of Contract Negotiations, manages everything that relates to contracts, including approval and negotiation for things includings MSAs, professional services agreements, and SOWs. Additionally, her team enables the sales team by ensuring they adhere to legal standards and processes when it comes to contract negotiations with customers.
Prior to becoming a LinkSquares customer, contract management was a time-consuming process for her and her team. She tells us, “Keeping up with contracts was a huge administrative burden for us in the past. We were doing everything manually, which included saving PDF files in a shared drive, re-naming them all individually, and sharing them with the right people. While we had some tools to help us with this process, we weren’t able to get the information we needed from contracts easily. We could maybe get a grouping of documents to look at, but our previous process didn’t have the level of precision we needed, so we were still wasting valuable time searching within documents to find specific information.”
DataRobot became a LinkSquares customer in 2018 to improve their contract management processes. Nicole tells us, “LinkSquares has really streamlined our processes and made things more efficient. We no longer have to duplicate saving documents in multiple places or download something from one system just to move it to a shared drive. The key thing that we use and appreciate on a daily basis is Smart Tagging and Smart Naming. LinkSquares automatically names and organizes contracts in a way that we can understand and easily identify. All this has saved us a ton of time.”
LinkSquares has really streamlined our processes and made things more efficient. The key thing that we use and appreciate on a daily basis is Smart Tagging and Smart Naming. LinkSquares automatically names and organizes contracts in a way that we can understand and easily identify. All this has saved us a ton of time.Nicole Ducharme
After using LinkSquares for a couple of months, Nicole found that it improved a number of different processes at DataRobot. She tells us, “The results we’ve seen from LinkSquares have been phenomenal and easily exceeded our expectations. We initially purchased it to simply maintain our contracts and keep things organized. Now I find myself using LinkSquares on a daily basis. I’m looking for different terms that we’ve used, different language that we’ve liked, as well as running reports when certain issues or projects come up. We can quickly produce the information we need in an exportable format that can be shared with different groups. LinkSquares is that document repository for us that takes the information within our contracts and makes it fully accessible to not only the legal and contracts department, but also to a number of different departments that need it.”
LinkSquares gives customers a white-glove onboarding experience to ensure their success. Nicole says, “My customer experience has always been fantastic with LinkSquares. The product team, the sales team, and the customer success team were relentless in getting us up and running quickly and getting us to a place where we were totally happy with our solution. I would recommend LinkSquares to anyone who is looking to reduce any sort of administrative burden within their contract process.”
At LinkSquares, we’re excited to work with customers like DataRobot to improve their contract management and analysis process. Request your demo today to see how we help you.